Owner text me and instead of asking how he can help, he asked what my angle was, stated I should have called and posting a review is not the answer. He also called my comments alleged, implying I made it up.
I have bought many cars and typically sales folks can take 5 minutes to answer questions, instead of a 5 word response. Mike must have been really busy, to busy to try to make a sale. Funny thing is I was driving by the dealership tomorrow and was going to stop.
I bought a Jeep Wrangler off of them. I felt like it was a fair deal for both of us. I would definitely recommend and I would buy another vehicle from them. Thanks
I guess I asked one to many question about a car I was considering driving 2.5 hours for. I asked about the packages the Maxima has and to see the car fax, I was told to view the website as the full description is there. Didn't even use my name when responding, didn't provide the carfax, didn't answer what packages the car has, just the full description in on the website.
He then went on to state my questions were answered. Even after I sent him a screenshot of the email correspondence.
It was definitely a pleasure working with Mike at Harrison! There was no pressure, I wasn’t rushed, no hassle's or last minute surprises. Communication was easy and efficient. It was the most pleasant, painless car buying experience that I’ve ever had. I’ve been made to feel like a “dumb girl” on more than one occasion at a dealership, not here with Mike. I was in the process of moving, selling, buying and renovating the new house all at the same time, and on top of that, had a nasty cold, my A game was no where to be found, thank goodness I didn’t need it. I got an extremely fair price on a car that I absolutely love in a transaction that could not have gone smoother.
If you are a busy consumer hoping to get questions answered this is probably not the dealer for you.
Update:
I got a great deal and no BS! I had bought a used 2011 535xi from a BMW dealership which was totaled shortly after I got it. Found a 2013 535xi MSport here and was able to purchase it very quickly since I needed a car ASAP. I was a little nervous buying such an expensive car from a "used car dealership". The car did required a repair on the passenger door lock which they had to order a part in for, which Mike (my sales guy) was very upfront about....but I needed the car right away, so I was told to come back when it was convenient for me and they would fix it. I called Mike up a few days later and they had the part in, so I brought it back and they fixed it...plus the outlets were not working, so they checked on that too and ended up replacing a fuse. I have nothing but great things to say about Mike and this place. They treated me good and kept their word....in fact, they went beyond even what I ever expected. Mike is a straight shooter, which I like....I've been in sales for over 30 years, so I can smell BS and schmooze a mile away.
Was a pleasant experience, small shop. They really specialize in unique cars.
Harrison Auto Sales is a US Car Dealer based in Irwin, Pennsylvania. Harrison Auto Sales is located at 12451 US-30, Irwin, PA 15642, USA.
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